According to this article in the Guardian, there’s a 5,000-word publication with the UK government’s guide to using Twitter. It’s available on scribd.com even, according to this Digital Engagement blog entry. I think there are good lessons to be learned here that are relevant to any technical communicator’s use of Twitter to communicate with customers, […]
Twitter for usability testing or doc testing? Sure, here’s how
My coworker went to SXSW Interactive this year, and I merely went to lunch with people near SXSWi and followed the #sxswi Twitter stream, and now I am browsing through the sketchnotes. I went to BarCamp Austin on Saturday and presented about FLOSS Manuals and the Book Sprint methodology we’ve been experimenting with. It went […]