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November 11, 2009 by annegentle

There’s no crying in Agile!

There’s no crying in Agile!

I loved the line, as delivered by Tom Hanks in A League of Their Own, “There’s no crying in baseball!” I know there are times when the crying must happen without delay. I don’t believe most workplaces actively encourage crying – at least not outside of acting careers. When I’ve read Agile practitioner reports that […]

Filed Under: social media, techpubs, tools, wiki Tagged With: agile, content, content creation, web content, writing

October 10, 2009 by annegentle

Content curation – a manifesto

Content curation – a manifesto

The phrase “content curator” was one I had to define in the glossary of my book. It seems now that content curator is an idea that others are writing about as well. RJ Jacquez, Adobe product evangelist, tweeted a link to an article about Content Curation on the site Social Media Today titled “Manifesto for […]

Filed Under: social media Tagged With: career, career plans, content, content creation, jobs, web content, writing

July 21, 2009 by annegentle

Elsewhere on the web…

I have neglected to excerpt and link to some of my posts from the Duo Consulting blog. I’ve taken a break from writing for them for a few months while finalizing my book, but looking back at these posts, I wanted to share them with my readers! So here goes. It Ain’t All Business: Using […]

Filed Under: social media, sxsw, tools, writing Tagged With: career, career plans, content, content creation, jobs, web content, writing

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More reading

Bubble graph showing sources of developer support data

I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]

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