Wiki as the new FAQ I discovered and have been meaning to write about Wiki is the new FAQ, an excellent blog post talking about SAP’s use of a wiki featured in an article in the Wall Street Journal. I especially like the play on words in the title. Reminds me of “brown is the […]
7 things you must know about ePublisher Platform
Content is king. Your source content can be Word, Frame, or DITA. You can even import convert other formats such as RoboHelp to Word or Frame and go from there. Formats are separate from content and can be customized. Combining content is allowed and even encouraged. Mixed content is just fine. There are great demos […]
Community support – don’t think of yourself as a customer but as a member of a movement
I’ve signed up for the Give 1 Get 1 program for One Laptop Per Child, and just received the email today, November 12, 2007, with the link to the site, www.laptopgiving.org. I read the terms and conditions with interest because I am seriously considering purchasing a laptop either for my son, who is four, or […]