As a guest post on The Agile Executive blog, I was invited by Israel Gat to describe book sprints as an Agile method for documentation. Here is the beginning of the post and I encourage you to read the rest and comment on it there. One of the Agile Manifesto’s basic balance equations is valuing […]
FLOSS Manuals interview for the Puget Sound STC chapter newsletter
Robert Reynolds contacted me requesting an interview for the STC Puget Sound chapter newsletter. It was published in PDF form, Writing for Free/Libre Open Source Software, but with permission, I’m using it for a blog entry as well. Thanks again, Robert! Writing for Free/Libre Open Source Software By Robert Reynolds When Tomas Krag needed a […]
Casting a wider net for content
I spoke with Rachel Potts, technical communications manager at Red Gate Software this week. They have done an innovative, seamless content combination for their Support Center (red-gate.com/supportcenter) to combine Author-it HTML output with technical support articles. Forums are one click away from those articles, and the authors include both technical writers and customer support pros. […]