XO | Just Write Click

December 13, 2007 by annegentle

The Rockley Blog – wiki’s delivery mechanisms

I’m thoroughly enjoying the new Rockley Blog at http://rockley.com/blog/. I’m so glad Steve Manning and Ann Rockley are blogging, especially about wikis. I appreciated Steve’s post “Wikis for Documentation” especially where he says that the delivery side is the weak point still. Agreed, but I have seen pockets of improvement there and need to be […]

December 11, 2007 by annegentle

Ebooks showdown Kindle vs. XO laptop from OLPC

I’m learning more about ebooks thanks to some recent inquiries related to my work for One Laptop Per Child (OLPC) to collaborate on the kid’s user guide. I’ve been so busy with that I’ve barely had time to blog. I’m learning so much it’ll add to the blog entries later. But I have been noodling […]

November 23, 2007 by annegentle

Happy turkey day – but let’s talk wiki, not turkey

Happy thanksgiving everyone! I have much to be grateful for. Here’s me with my son, both of us stuffed full of turkey. Deadline extended… multiple meaning I just learned that the Give 1 Get 1 program to purchase two XO laptops has been extended through December 31st. Hurrah! I’ll admit it – my first thought […]

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I’ve been thinking a lot about developer support at Cisco recently, especially for the way the world works today with multiple cloud providers. This post is a re-publish of my talk from over five years ago, but the techniques and tools for listening and helping others are still true today. At Rackspace, we watched several […]

Cisco DevNet is our developer program for outreach, education, and tools for developers at Cisco. From the beginning, the team has had a vision for how to run a developer program. Customers are first, and the team implements what Cisco customers need for automation, configuration, and deployment of our various offerings. Plus, the DevNet team […]

I had a great talk with Ellis Pratt of Cherryleaf Technical Writing consulting last week. Here are the show notes, full of links to all the topics we covered. Podcasts are great fun to listen to and participate in, if a bit nerve-wracking to think on your feet and make sure you answer questions succinctly […]

At the beginning of this year, I worked hard to summarize my thoughts on API documentation, continuous publishing, and technical accuracy for developer documentation. The result is an article on InfoQ.com, edited by Deepak Nadig, who also was forward-thinking in having me speak to a few teams at Intuit about API documentation coupled with code. Always […]