Thought provoking post over at Creating Passionate Users — shiny slick seducing user manuals From a recent post by Kathy Sierra at Creating Passionate Users, “What if instead of seducing potential users to buy, we seduced existing users to learn?” I don’t really like the title of her post, which is Why marketing should make […]
Archives for August 2006
Facing the Dell laptop with a Sony battery recall… can a CMDB help?
Determining how a CMDB could help the business with a recall like the Dell laptop with a Sony battery fire hazard So, was your laptop affected by the recent Sony battery recall? I have a Dell Latitude D600 and had to check the serial number but fortunately the battery number did not match those on […]
DITA Open Toolkit now has a user guide
Just released last week, the DITA Open ToolKit now has its own User Guide Don Day just announced the release of the DITA Open ToolKit User Guide, which you can download from the Open Source website as a PDF or as HTML. Naturally, it was authored using DITA. My tiny contribution to some of the […]