Archive for September, 2008:

My DMN Communications Podcast Now Available

{ Posted on Sep 29 2008 by annegentle }
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Scott Nesbitt and Aaron Davis have a great podcast show called Communications with DMN. I love these guys' "brand of insanity" as Scott puts it. We had a great time talking about wikis, FLOSS Manuals, and the recent One Laptop per ...Read More »

Upcoming presentations in Austin and Houston

{ Posted on Sep 27 2008 by annegentle }
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Categories : social media, techpubs, tools, wiki, writing
I'll be presenting Documentation as Conversation at the Austin STC meeting Tuesday October 7th. Austin When Tuesday October 7th 6:00 - 6:30 PM: Networking 6:30 - 7:30 PM: Program 7:45 - 9:00 PM: Networking dinner Austin Where UT Commons Center - Room 1.138 [Map] Then in November I'm ...Read More »

FLOSS Manuals BookSprint captured in video

{ Posted on Sep 24 2008 by annegentle }
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Talk about user-created content. I've become a video producer, amateur being the kindest description I can come up with for myself. I haven't been posting as much lately because I've been working on this video to describe FLOSS Manuals and the ...Read More »

Podcast production at talk.bmc.com

{ Posted on Sep 16 2008 by annegentle }
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Categories : social media
It went all too quickly, but for the past few months I've been working with Tom Parish on podcast production at talk.bmc.com. I've since decided I can't juggle quite that many balls in the air, but I'm pleased with how ...Read More »

Reasons for moving towards a conversation, towards collaboration, towards the community

{ Posted on Sep 12 2008 by annegentle }
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Categories : social media
What if your user's guide had to read like an Instant Messaging, or IM conversation - quick, real-time questions, fast answers, and tailored to nearly every potential customer situation? Harry Miller from Microsoft pondered this very question in a ...Read More »

BookSprint Laps

{ Posted on Sep 10 2008 by annegentle }
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Categories : OLPC, techpubs, tools, wiki
What is a continuation of a BookSprint called? I'm not sure what to call it, nor do I know which metaphors might fit, but there has been some additional energy emanating from the Austin-based OLPC BookSprint. In the week following ...Read More »

Where do you start conversations?

{ Posted on Sep 05 2008 by annegentle }
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The biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship. - Deborah Tannen There are new social media tools being invented all the time, and traditional websites are also ...Read More »

BookSprint – results!

{ Posted on Sep 01 2008 by annegentle }
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What a week it was. I'm tired but very proud of what we accomplished. We wrote seven manuals for One Laptop per Child in a week: one for Sugar, the operating system, one the XO, which is the hardware for all ...Read More »