Disorganization, mixed connections, incompatibilities… what are IT’s dirtiest jobs? I’ve been watching Dirty Jobs on the Discovery Channel and it is really quite enjoyable. Mike Rowe, the great voice behind Deadliest Catch, works alongside people with, well, dirty jobs. For example, in last week’s episode he worked on a pig farm. Another episode has him […]
Volunteer work day for me
I helped process 8,400 pounds of food BMC is generously allowing employees to take paid time to volunteer for Hurricane relief. So a group of us tech writers volunteered at the Capital Area Food Bank in Austin. They distribute food and grocery items to agencies and hurricane evacuees every day. Nearly all of the warehouse […]
Real users
Becoming a true user advocate Of course, as soon as I post about profiles, I read a great blog post about being sure you put real users in your head. While personas are helpful, they are only helpful to a point. It’s much more important to know your users personally and know real people that […]