Where I connect diet Coke and ITIL, oddly enough At my office, our Coke machines are on free vend. What a great employee benefit for a diet Coke drinker like me. It’s my coffee substitute. Unless I’m going to be giving a presentation (ItalktoofastwhenIdrinkcaffeine), I drink a lot of diet Coke. I’m very excited to […]
Where are you on your route?
Last week I talked about the journey along a route to value. Today I’ll point you to a tool to assess where you are on your journey. I said last week that the Route To Value approach makes it possible for you to gain value from solutions, regardless of where your organization is on the […]
Ah ha! Discovery along your route
Discussing what is a route to value, anyway? I just started on a Routes To Value writing team this summer, and I had a lot to read just to try to wrap my head around a route to value. What is a route to value? Why were they created? A Route To Value is basically […]